To provide the most reliable and comprehensive information on rental history, tenant ratings, tenant scoring, and alternative leasing techniques such as automated adjudication of applicant-to-tenant lease processing, tenant file monitoring, and financial services.

To promote and facilitate the implementation of unobtrusive rental history reporting techniques by rental housing providers in North America.

To expand Tenant Management services into each province of Canada and into the United States for complete North American coverage.

To enhance the professional growth of our members by developing the best and most effective tools for Tenant Management available based on state-of-the-art technology.

To continue to promote the development of a credit reporting industry model where banks, retailers, and others report their accounts on a monthly basis. The time has come for multi-unit housing providers to create their own system of reporting rental accounts on a monthly basis creating the trade line alternative technique to tenant reporting.

To serve as a forum to foster discussion within groups such as non-profit, co-op, condominium, corporate and private rental housing providers leading to better education and communication in resident management.