Business Goals

1. Service

• Deliver consistent high-quality products and services to clients;
• Innovate and implement best and most efficient business practices;
• Continually work to improve risk and loss reduction at all levels;
• Promote Rental History as an impartial Applicant assessment tool.

2. Membership

• Promote Membership as a means of optimizing service delivery;
• Encourage non-member customers to enroll with Rentcheck;
• Encourage existing Members to use more products and services;
• Increase membership among affiliate industry organizations;
• Work to minimize and/or eliminate any barriers to user access;
• Implement latest access standards for all Rentcheck services.

3. Information

• Innovate information that supports, improves, and monitors Rentcheck services and performance;
• Innovate information that supports, improves, and monitors Membership enrollment and product marketing;
• Innovate information that supports, improves, and monitors equal and impartial access to all Rentcheck products and services.

4. Quality

• Continually monitor and improve Member and user experiences;
• Meet or exceed performance standards in all Rentcheck services;
• Continue development of seamless applicant-to-tenant process through automation;
• Continue leading-edge innovation in predictive tenant-worthiness products.

Education Goals

• Promote Rentcheck services and benefits to students of property management, sales, marketing, and information technology sectors;
• Encourage and acknowledge innovation and creativity in the professional screening and consumer / business credit reporting sector;
• Promote wider awareness of risk and loss prevention strategies;
• Identify and optimize needed training resources;
• Introduce alternative training and education strategies.

Human Resources Goals

• Encourage open, honest, relevant and supportive communication among all levels of management and staff;
• Clearly communicate to each employee their roles, responsibilities, and objectives;
• Cultivate effective and motivated teamwork at all company levels;
• Recognize and reward team accomplishments and innovations;
• Cultivate a respectful and positive working environment for all;
• Promote staff opportunities for professional and career growth, education, skills training and decision-making;
• Promote an environment of well-being in the physical workplace;
• Support healthy work habits and ergonomic comfort for all staff;
• Encourage all staff to feel pride in their work.

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